Beefy Boxes and Bandwidth Generously Provided by pair Networks
Pathologically Eclectic Rubbish Lister
 
PerlMonks  

comment on

( #3333=superdoc: print w/replies, xml ) Need Help??
I grew up in programming in very small shops, where formal requirements were seldom, if ever used. I prided myself on my "customer service" and flexibility. If the customer wasn't happy with my guess, then I'd be happy to fix it. And fix it again ...As time went by the constant re-work that this mindset doomed me to began to wear on me. Projects didn't get done well, or even done. I began to see the users as adversaries, something I happen to believe is the kiss of death in this field.

A few years ago I started working with an App Development Manager who insisted that end users come up with clear specifications before work began. Many of the end users were used to the previous style and would say things like "Oh, you just throw something together for me and I'll change what I don't like" This manager would politely point out that our (the IT departments) time was a scarce resource and was not going to be used in guessing games. And that, to me was a new way of thinking.

Our time, knowledge, and talents are a scarce resource, whether we are more admin/DBA monks like me, or design wizards like Ovid. We need to use this resource wisely so we can be people who are smart, and get things done. Requirements cut down on re-work by exposing flaws in the business rules, or shortages of resources needed, before we attempt the first line of code.

I've had end users react in various ways to the requirement of clear specifications. Some think I'm shirking my responsibilities and are making them do my job. Some become treasured allies in the design/build process. Some get lost in the details. Some never come back with a spec!

In the end I can say we have less re-work, less finger-pointing, and more productivity. We also have much clearer communications between the users and IT staff. It's been a win for all.


In reply to Re: Specify, Specify, Specify by dthacker
in thread Specify, Specify, Specify by Ovid

Title:
Use:  <p> text here (a paragraph) </p>
and:  <code> code here </code>
to format your post; it's "PerlMonks-approved HTML":



  • Posts are HTML formatted. Put <p> </p> tags around your paragraphs. Put <code> </code> tags around your code and data!
  • Titles consisting of a single word are discouraged, and in most cases are disallowed outright.
  • Read Where should I post X? if you're not absolutely sure you're posting in the right place.
  • Please read these before you post! —
  • Posts may use any of the Perl Monks Approved HTML tags:
    a, abbr, b, big, blockquote, br, caption, center, col, colgroup, dd, del, div, dl, dt, em, font, h1, h2, h3, h4, h5, h6, hr, i, ins, li, ol, p, pre, readmore, small, span, spoiler, strike, strong, sub, sup, table, tbody, td, tfoot, th, thead, tr, tt, u, ul, wbr
  • You may need to use entities for some characters, as follows. (Exception: Within code tags, you can put the characters literally.)
            For:     Use:
    & &amp;
    < &lt;
    > &gt;
    [ &#91;
    ] &#93;
  • Link using PerlMonks shortcuts! What shortcuts can I use for linking?
  • See Writeup Formatting Tips and other pages linked from there for more info.
  • Log In?
    Username:
    Password:

    What's my password?
    Create A New User
    Chatterbox?
    and the web crawler heard nothing...

    How do I use this? | Other CB clients
    Other Users?
    Others having an uproarious good time at the Monastery: (7)
    As of 2021-01-18 02:10 GMT
    Sections?
    Information?
    Find Nodes?
    Leftovers?
      Voting Booth?
      Notices?