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Re^4: Looking for assistance for proper fix for Spreadsheet::XLSX bug(?)

by nysus (Parson)
on May 30, 2020 at 16:17 UTC ( #11117505=note: print w/replies, xml ) Need Help??


in reply to Re^3: Looking for assistance for proper fix for Spreadsheet::XLSX bug(?)
in thread Looking for assistance for proper fix for Spreadsheet::XLSX bug(?)

There is a difference between moaning and pointing things out. The two shouldn't be confused.

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  • Comment on Re^4: Looking for assistance for proper fix for Spreadsheet::XLSX bug(?)

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Re^5: Looking for assistance for proper fix for Spreadsheet::XLSX bug(?)
by Tux (Canon) on May 31, 2020 at 09:31 UTC

    Concluding software is abandonware if the ticket-queue is to long to your liking is IMHO moaning. Pointing to a ticket queue that might need attention as it is longer than should be is pointing out. There is a huge difference in perception there on the reader side.

    I notice your frustration, and I understand it, but try to make your posts inviting for help instead of using text that migh be interpreted as a complaint.

    Next step: create an xlsx file that shows your problem and attach it to a post where you show the full code that makes the problem show here (inside code tags).

    Then add some comments about what you expect and what you get and why you thing your opinion is correct (which might be obvious to you, but not to the reader). Even if it is a bug that is too obvious to be interpreted as not-a-bug, still do this. FWIW, this is also how you would create a tichet where the maintainer would take action upon).

    If I get tickets lile "You code sucks, as it doesn't do what I expect it to do", I won't be motivated to do anything about it.

    If you don't feel safe/competent/motivated/whatever enough to create a ticket like that, you can start here, and the Monks will most likely be more than happy to help you to:

    • Reword that problem statement if needed
    • Come up with workarounds
    • Create a PR to the module that fixes the problem. (added value: you can merge the PR yourself and ignore the other tickets in the queue)

    As we monks do not encounter your problem, we need a ready-to-test set of things to start from if you want help. Perlmonks is not a group of people to code for free or fix problems on command, but most of the monks are eager problemsolvers.


    Enjoy, Have FUN! H.Merijn

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