Len has asked for the wisdom of the Perl Monks concerning the following question:
Our support team asked me to setup a Knowledge Base for internal use.
Lightweight
Web based
Searchable
Ability to add attachments (screenshots, patches, etc) to the entries
Preferably running on a database backend
low cost
Preferably written in perl (that's my point :) )
too complicated (Complete helpdesk solution)
in a too early development status
simply not looking serious. (Good developers aren't always good designers :) )
The Knowledge Base should have the following features:
I've searched on freshmeat, sourceforge and google and found several solutions.
Still I didn't found something that suits our needs.
What I found so far was either:
Maybe I didn't look well or maybe can what I want be accomplished with a simple forum ?
I can start writing something myself, but I'm sure there must be something already available Open Source.
Any comments / tips are highly appreciated !
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Replies are listed 'Best First'. | |
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Re: Knowledge Base recommendations
by JaWi (Hermit) on Oct 10, 2002 at 09:16 UTC | |
by jj808 (Hermit) on Oct 10, 2002 at 10:12 UTC | |
by JaWi (Hermit) on Oct 10, 2002 at 10:26 UTC | |
by rinceWind (Monsignor) on Oct 10, 2002 at 10:43 UTC | |
by tomhukins (Curate) on Oct 10, 2002 at 15:25 UTC | |
by dws (Chancellor) on Oct 10, 2002 at 17:54 UTC | |
Re: Knowledge Base recommendations
by perlcgi (Hermit) on Oct 10, 2002 at 09:22 UTC | |
by Len (Friar) on Oct 10, 2002 at 11:23 UTC | |
Re: Knowledge Base recommendations
by chromatic (Archbishop) on Oct 10, 2002 at 17:30 UTC | |
Re: Knowledge Base recommendations
by princepawn (Parson) on Oct 11, 2002 at 14:10 UTC |
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