I agree. XP may just be bits moving around but it can have a strong effect on participation. I don't downvote newbies unless they do something particularly heinous. Open source can be difficult; especially when self-taught. And code is sometimes difficult to search for. Beginners can have weird gaping holes in their knowledge that one kind monk can solve in a jiffy: I didn't know perldoc existed for the first year I was writing Perl.

The ASAP, though, isn't a command as much as it is a bit rude to use on strangers in a volunteer situation. Say you're kicking back with some friends, tinkering on gear, sipping drinks, talking shop and news, and someone you've never met bursts in and says, "I need help, now!" Unless they're bleeding from a head wound, the natural reaction is, "Get bent," or "Why don't you walk out and come back in and try that again?"