A few further points:
- Many people only have one name. For example, an Indonesian presidential candidate from a few years back was called "Wiranto". That was his complete name.
- Don't ask for "State", either. It is much better to ask for Region. And, definitely don't limit to two letters!
- Don't assume that common abbreviations are in force. For example, do you know what Rue is? What about Via?*
- Don't assume that a phone number is guaranteed to match to a location. There are companies that have no physical location and whose employees work completely by cellphone.
*: Both mean street. Rue is French and and Via is Italian.
Being right, does not endow the right to be rude; politeness costs nothing. Being unknowing, is not the same as being stupid. Expressing a contrary opinion, whether to the individual or the group, is more often a sign of deeper thought than of cantankerous belligerence. Do not mistake your goals as the only goals; your opinion as the only opinion; your confidence as correctness. Saying you know better is not the same as explaining you know better.
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