My comiserations for your loss pg, you say they've fired people. That is fine and all , and happens - but did the remainder of the implementation team do any postmortem on why it all went worng. Too often I can recall dodging a bullet and just rushing headlong into the next diaster.
How about maintaining this shiny-new-sharp-edges-still-intact system?
I can't believe it's not psellchecked
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