Look for an API when trying to access a huge site
I would agree, but what is quite common in this (telco-)area is
- proprietary and undocumented APIs
- batch APIs are file based
- unclean separation of concerns, i.e. part of the business logic is running in the browser (JS or even ActiveX)
Under these circumstances, automating the GUI is less awkward than paying some 100k or doing reverse-engineering in a grey zone.
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