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Re: What is quality?by Albannach (Monsignor) |
on Jul 27, 2006 at 19:43 UTC ( [id://564212]=note: print w/replies, xml ) | Need Help?? |
You seem to be equating "highest quality" with "best", which is unfortunately not how the world works. To echo wfsp, the highest possible quality would mean meeting the specification perfectly. This is of course not necessarily the "best" product depending on your view however, for example:
In all these cases, the product would be subject to significant criticism and likely not often considered to be high quality, yet in all cases the product could be of highest quality. Does anyone have access to Microsoft's internal specs for Excel? Maybe it's already better than it was intended to be! I'm sure others have gone through the "Total Quality Management" era (translation = don't give the client any more effort than they paid for), and now we're in the ISO9000++ era (translation = be able to describe exactly what you did). Do these result in better products? More consistent perhaps, but not better in my opinion. --
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