You might want to check with an Admin to see how IIS (assuming that's the web server you are using) is configured and where the documents are really located on the server. Chances are there is a setting in IIS for the HTML Root and your files are somewhere below that. The location is something that will be configured when the web service is set up. Not sure if that makes sense, but I'd recommend talking with an Admin to give you a hand with what you need to do. Whether you are using IIS or some other webserver, the set up will be very similar. Hope that helps.