Looks like your "XML" file isn't well-formed (note the line and column numbers in the error messages refer to the line and column in the XML file). In effect that means it's not valid XML and you should return it to whoever created it and let them figure out how to write well-formed XML first.

update: it appears the problem is the ü character. Adding an xml prolog that indicates the correct encoding should fix it. Add something like this at the very beginning of the file:

<?xml version="1.0" encoding="ISO-8859-1"?>
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Your encoding is probably iso-8859-1 (latin-1), CP1252 (latin windows encoding) or utf-8 (one of the unicode encodings)

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