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Your post on quality reminds me of a funny, true story from about 6 years ago.

I was working with a Japanese customer (well-known for their attention to the most minute details and propensity for stringent demands) on solving an O/S issue they desperately needed to have fixed. They were meeting us to go over the QA schedule, and to get assurances that we could meet their deadline, which could NOT be extended.

So we all sat down, and the first thing they mentioned was that they wanted to move the target date back by 3 days (thus giving us 3 days less at the end of the project for quality assurance), and we said "sure, that shouldn't be a problem".

Then we started talking about how the project would be tested, and the first thing they asked was: "Since you have such a tight schedule, with so little time for testing, how can you guarantee us that this project will be completed without any bugs?"

The irony was so thick you could cut it with a knife.

s''(q.S:$/9=(T1';s;(..)(..);$..=substr+crypt($1,$2),2,3;eg;print$..$/

In reply to Re: What is quality? by liverpole
in thread What is quality? by jimt

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