I must say I agree with you, and the bulleted list is really great. But it is only the first step to the real solution to the problem. The next is to ask how do we ancourage this kind of behaviour. You could add this to the site FAQ, but I believe the FAQ is not very effective. It is the 'one click away' and that is enough for people to not look there. Perhaps there the most important excerpts from the FAQ should be presented above the SOPW input page? Or maybe the link to SOPW input should go through the FAQ?