"be consistent" | |
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Re: What is a programmer?by pdcawley (Hermit) |
on May 19, 2002 at 07:45 UTC ( [id://167623]=note: print w/replies, xml ) | Need Help?? |
Hmm... the definition you give sounds about right. Ideally some of the drudge work of tracking will get done by support staff, and the customer can be 'represented' by a single person so the communication overhead doesn't becomes crippling, but it's broadly accurate.
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