Tried that option ...

You don't say what option you tried (a mortal sin in the Monastery), but one can make a guess at your code:

c:\@Work\Perl\monks>perl -wMstrict -le
"my $str = 'ServiceCategoryName=(3,1,0,1,1,0)';
 ;;
 if ($str =~ m/^ServiceCategoryName=(.*/) {
   print qq{'$str'};
   my @array = split /,/, $str;
   print qq{first split element: '$array[0]'};
   }
"
Unmatched ( in regex; marked by <-- HERE in m/^ServiceCategoryName=( <
+-- HERE .*/ at -e line 1.
[download]

roboticus has suggested ways to fix this:

c:\@Work\Perl\monks>perl -wMstrict -le
"my $str= 'ServiceCategoryName=(3,1,0,1,1,0)';
 ;;
 if ($str =~ m/^ServiceCategoryName=\((.*)\)/) {
   print qq{parenthesized substring: '$1'};
   my @array = split /,/, $1;
   print qq{first split element: '$array[0]'};
   }
"
parenthesized substring: '3,1,0,1,1,0'
first split element: '3'
[download]

In future, please show exactly what you have tried, the exact output you got, and what you wanted. Please see Short, Self-Contained, Correct Example.