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Re: Quick and dirty mobile fix

by harangzsolt33 (Chaplain)
on Nov 23, 2020 at 05:11 UTC ( [id://11124050]=note: print w/replies, xml ) Need Help??


in reply to Quick and dirty mobile fix

Whatever you do to the site, just don't make it unusable. I can read the content pretty well on my phone which is a Motorola Moto G7. If I need to zoom in, I can zoom in. If I need to zoom out, I can zoom out.

One bad example is our power company's website. It was recently redesigned, and it's full of bugs. First of all, it was not responding to clicks. I clicked on NEXT, and nothing happened. A few weeks later I tried again, and it was working. Okay, so everybody was assigned a new account number. We all have to log on and create a new online account. In the process of doing that, I got rejected because my name is too long. Then somehow it let me past that point, but then it rejected me because my email was associated with another account already. That is impossible! Oh, perhaps that's because they remembered that my old account used the same email. Apparently they didn't delete my old account. They just disabled it or hid it. Anyway, they won't let me sign up with the same email I always use. So lame! I gave them a different email address, and then it said that my account number is not found. At that point, I gave up! I'll just send my payment in the mail.

((Of course, that's just the technical side of it. In their billing department, there are huge problems as well. Many people are complaining that they get overcharged. Some people get no paper bills for months. Then all of a sudden they get one $1000 bill threatening to disconnect power unless they pay it immediately. It's one thing when a company has a bad website, but when their other departments are having equally bad problems, then that's a truly bad company. And since this is a power company, there is no competition. :P ))

I just hope that whatever is done to PerlMonks website, it won't become like my power company's website. Save us from a ton of misery, please. Don't make some major change that everybody regrets later.

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