I've updated the original node with a trimmed-down xml template. Essentially, <VAR NAME='LAST_NAME'> is the problem; it contains the (misrendered) accented character.
Changing the encoding to iso8859-1 *does* fix the PDF_findfont error, but it doesn't fix the problem with the accented characters.
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Re^5: PDF::Template and character encodings
by shmem (Chancellor) on Oct 16, 2007 at 15:13 UTC